Privacy Policy

Information We Collect

When you interact with Qyven Used, we collect information that helps us provide better educational content and support your journey toward confident investing. We're transparent about what we gather and why.

Information You Provide Directly

You might share information with us when you sign up for our newsletter, download study materials, or contact our support team. This typically includes your name, email address, and any questions or concerns you share with us. Sometimes you'll tell us about your investment experience level so we can tailor resources to your needs.

Automatically Collected Data

Like most websites, we automatically collect certain technical information when you visit qyvenused.info. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve site performance and understand which educational resources resonate most with visitors.

• Browser and device characteristics that help us optimize content display
• Pages you visit and time spent on different educational resources
• Referring websites that directed you to our platform
• Geographic location at the country and regional level

How We Use Your Information

Everything we collect serves a specific purpose related to improving your experience and helping you build investment confidence.

We analyze aggregated data to understand which topics matter most to people starting their investment journey. If our analytics show that articles about risk management get significantly more engagement, we'll create more content in that area. Your individual browsing patterns help us refine our educational approach without compromising your privacy.

When you reach out through our contact form at [email protected], we use your information solely to respond to your specific question. We don't add you to marketing lists without explicit permission, and we certainly don't share your concerns with third parties.

Legal Basis for Processing (Canada Context)

Operating in Canada means we follow PIPEDA (Personal Information Protection and Electronic Documents Act) principles. We process your personal information based on several legal grounds, depending on the situation.

Data Sharing and Third Parties

We keep data sharing to an absolute minimum. Qyven Used doesn't sell your personal information to anyone. Period.

That said, we do work with a few trusted service providers who help us operate our website and deliver content. Our email service provider processes newsletter subscriptions, and our web hosting company stores site data. These partners have contractual obligations to protect your information and can only use it for the specific services they provide to us.

Analytics and Performance Tools

We use analytics services to understand website traffic patterns and content effectiveness. These tools collect anonymized data about site usage. You can opt out of analytics tracking through browser settings or privacy extensions if you prefer.

When Law Requires Disclosure

In rare circumstances, we might need to disclose information to comply with legal obligations, respond to valid legal processes, or protect the rights and safety of Qyven Used or our users. We'd only do this when genuinely required by Canadian law.

Your Privacy Rights

You have considerable control over your personal information. Under Canadian privacy law, you can exercise several important rights.

To exercise any of these rights, contact us at [email protected] with your specific request. We'll verify your identity and respond within the timeframe required by Canadian law. There's no fee for reasonable requests, though we might charge for excessive or repetitive inquiries.

Data Security Measures

Protecting your information isn't just a legal requirement for us — it's fundamental to the trust you place in Qyven Used when learning about investing.

We implement industry-standard security measures including encrypted data transmission, secure server environments, and restricted access protocols. Only authorized personnel who need access to provide services can view your personal information.

• SSL/TLS encryption for all data transmitted between your browser and our servers
• Regular security audits and vulnerability assessments
• Secure authentication requirements for administrative access
• Automatic logout procedures for inactive sessions
• Regular backup procedures with encrypted storage

Despite our best efforts, no internet transmission is completely secure. We can't guarantee absolute security, but we continuously update our practices to reflect current best standards. If we ever experience a data breach affecting your information, we'll notify you promptly as required by Canadian law.

Data Retention and Deletion

We don't keep your personal information longer than necessary. Retention periods depend on the type of data and why we collected it.

Standard Retention Periods

Newsletter subscription data remains active until you unsubscribe. Contact form inquiries are typically deleted after two years unless ongoing correspondence requires longer retention. Website analytics data is aggregated and anonymized after six months.

Some information must be retained longer for legal or regulatory reasons. Financial education providers in Canada have certain record-keeping obligations. When legal retention periods expire, we securely delete or anonymize your data.

Deletion Process

When you request data deletion, we remove personal information from active systems within 30 days. Backup systems may retain data for an additional 90 days before permanent deletion. We'll confirm when the process is complete.

Cookies and Tracking Technologies

Qyven Used uses cookies and similar technologies to improve site functionality and understand user preferences. These small text files help us remember your settings and analyze site performance.

Types of Cookies We Use

Essential cookies enable basic site functions like navigation and access to secure areas. We can't provide our service without these. Analytical cookies help us understand how visitors interact with our educational content, showing us which resources are most valuable.

You can control cookie preferences through your browser settings. Blocking certain cookies might limit some site features, but you'll still be able to access most educational content. Most browsers accept cookies automatically, but you can modify settings to decline them if preferred.

International Data Transfers

Your data is primarily stored on Canadian servers. However, some service providers we use may process data in other countries. When this happens, we ensure appropriate safeguards are in place to protect your information according to Canadian privacy standards.

Any international transfers comply with PIPEDA requirements, including contractual protections and security measures comparable to those required in Canada. You can request specific information about where your data is processed by contacting us.

Children's Privacy

Qyven Used's educational resources are designed for adults exploring investment concepts. We don't knowingly collect personal information from individuals under 16 years of age. If we discover we've inadvertently gathered data from someone under 16, we'll delete it promptly.

Parents or guardians who believe their child has provided information to us should contact [email protected] immediately so we can address the situation.

Changes to This Policy

We review and update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. The "Last Updated" date at the top indicates the most recent revision.

Significant changes will be communicated through a prominent notice on our website or via email to newsletter subscribers. We encourage you to review this policy occasionally to stay informed about how we protect your information.

Continued use of qyvenused.info after policy updates constitutes acceptance of the revised terms. If you disagree with changes, you can discontinue using our services and request data deletion.

Questions and Complaints

Privacy concerns should never go unaddressed. If you have questions about this policy or how we handle your information, we want to hear from you.

If you're not satisfied with our response, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada. However, we hope to resolve any concerns directly before you need to take that step.